FAQ
Care Instructions:
Store in moderate temperature, not too hot not too cold. Shea butter melts at around 89-100°F. And with the addition of coconut oil, it will soften at 76°F.
My Shea Butter melted! What do I do?
Place Shea butter in the fridge for about 10-20 mins to solidify again. Check periodically in between to get your desired consistency.
I inserted the wrong address!
Anything returned due to an incorrect address will result in new shipping charges, which will be the responsibility of the buyer! There will be no shipping refunds on missing packages due to an incorrect address.
Can I change my order?
Contact: vibrantintentionss@gmail.com
Once your order has been processed and a shipping lable is created, your order can not be changed. You will have to reorder.
When should I expect my order?
Please allow 2-3 business days for processing your order. Once it ships, a confirmation email will be sent to you along with a tracking number.
*Please note that during holidays, new product launches, restocks and promotions, order processing times may be subject to delays. We thank you in advance for your understanding.